Privacy Policy

GörselArt Retouch Studio ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal data when you use our online platform and services related to digital imaging and photo editing. This Privacy Policy explains how we collect, use, disclose, and protect your information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Information We Collect
When you use our site and services, we may collect the following types of personal data:
- Contact information such as your name, postal address, and phone number
- Account credentials, including email address and password, provided during account creation
- Payment information necessary to process transactions securely
- Images and files you upload for retouching and editing purposes
- Usage data such as IP addresses, browser type, pages visited, and interactions with our platform, collected through cookies and similar technologies

How We Use Your Information
We use your personal data to:
- Provide and manage the photo retouching and editing services you request
- Communicate with you about your orders, support inquiries, and service updates
- Process payments and prevent fraudulent transactions
- Improve and personalize your experience on our online platform
- Comply with legal obligations and enforce our terms of service

Legal Basis for Processing
Our processing of your personal data is based on one or more of the following grounds:
- Your consent where applicable
- Performance of a contract with you
- Compliance with legal obligations
- Legitimate interests pursued by us, such as enhancing service quality and preventing fraud, provided these do not override your fundamental rights

Data Sharing and Disclosure
We do not sell your personal data to third parties. Your information may be shared with trusted service providers who assist us in delivering our services, such as payment processors or technical support providers, under strict confidentiality agreements. We may also disclose your information if required by law, regulation, or legal process.

Data Retention
Your personal data will be retained only as long as necessary to fulfill the purposes outlined in this policy, including for the duration of your relationship with us and to comply with legal obligations. After this period, data will be securely deleted or anonymized.

Your Rights
Under GDPR and applicable laws, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request erasure of your data under certain conditions
- Object to or restrict the processing of your data
- Request the transfer of your data in a structured, commonly used format
- Withdraw consent at any time where processing is based on consent

To exercise your rights, please send a written request to our physical address provided below. We will respond to your request within the timeframes required by law.

Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our online platform uses secure encryption protocols to safeguard data transmission.

Cookies and Tracking Technologies
Our site uses cookies and similar technologies to enhance user experience, analyze site traffic, and understand user behavior. You can manage cookie preferences through your browser settings. For detailed information on how we use cookies, please refer to the Cookies Policy available on our site.

International Data Transfers
As a company based in Turkey, any transfer of your personal data to countries outside the European Economic Area will be conducted in compliance with applicable data protection laws, ensuring adequate safeguards are in place.

Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children below this age. If we become aware of such data, we will take prompt steps to delete it.

Changes to This Privacy Policy
We may update this policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly to stay informed about how we protect your information.

Contact Information
If you have questions, concerns, or requests regarding your personal data or this Privacy Policy, you may write to us at:
GörselArt Retouch Studio
58 Nispetiye Avenue, 3rd Floor
Istanbul, Marmara Region
34340, Turkey

Thank you for trusting GörselArt Retouch Studio with your data. We are dedicated to safeguarding your privacy while delivering exceptional digital imaging and photo editing services.